Born in the cloud, ServiceNow makes IT more accessible, intuitive and social. ServiceNow creates a single system of record for all IT processes within a company. This system brings together IT strategy, design, transition and operation on a powerfully simple cloud platform that just works

ServiceNow is built to be a productivity tool for all types of business users including the CIO, service desk staff, application developers, IT finance, IT operations and business people. ServiceNow applications are built on a single platform as a service. The platform offers a consistent and intuitive user experience through the entire IT Infrastructure Library (ITIL) service lifecycle.